“This was one of the best, most relevant, engaging and professionally motivating trainings I’ve attended. Thank you for making this so wonderfully worth the time. I will highly recommend this to others!”

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“This in-service was the most valuable training I have participated in for quite a while. It was validating and uplifting and provided me with valuable strategies. Thank you so much!”   

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"This has been the best workshop I have attended in 30 years of “doing special ed” in terms of over all impact on a wide-spread perspective. When implemented, this process will have more positive impact on:

  • Reducing/removing parent/school conflict
  • Efficiency & effectiveness – whether in CASE conferences or in general meetings
  • Giving us a “tool” to use in self-accountability in improving how we do our business
  • Increasing everyone’s participation and sense of “win-win” for the child"
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“I thought I would tell you about my first experience conducting a facilitated IEP meeting which was held just today.  The school psychologist teamed with me and it could not have gone better.  We organized an hour prior to the meeting.  The father can be difficult but we got agreement on our norms.  We posted and worked through the outcomes reaching agreement.  Took proposals and addressed all with success.  The meeting took only 1hour and 5 minutes.  This process actually saved us time as I’m sure we were looking at a much longer meeting otherwise.  My director was present and told me afterwards, ‘that is the way a meeting should look’.”

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“I have tried the process in two initial meetings last week and the results were all fantastic. The process allows for all parties to be involved and I wish you could have seen the joy on the parents faces as they participated in this new approach. (We were like a family). At the end of both meetings the parents raved about how caring we were and how welcoming they felt throughout the meeting. Actually, I added my own little part at the end; Before the closing of the meeting, I invited the parents to take snap shots of the strength/challenges chart for reference.

The process helped me to keep my meeting on target and the visuals allowed for less questions to be asked by the parents. Team members at my school were a bit nervous at first when they learned of this new approach, however the feedback at the end were all positive. It is important to inform you that one of the families met with my principal while leaving the school and complimented the IEP team member as well as other positive feed back about our school. I cannot wait to have my next meeting to see what new it will bring!!!!!!”

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"IEP facilitation and conflict resolution is an issue for all of us that are in the field of special education.  Whether we are teachers, campus administrators or program directors, it is very important that we gain the skills as an IEP team member to resolve conflict. I know that the IEP process can be a stressful one and with conflict resolution skills in place, it becomes a much friendlier and understandable process for all involved.

As I began to plan on how to train our IEP teams in our district, I was fortunate enough to have a staff member attend a break out session conducted by Doug and Joyce Little from Key2Ed. This session was a short overview of their Conflict Resolution and IEP Facilitation training that left my staff wanting more. Once I contacted Doug and Joyce to discuss possible training in our district, I knew that we would be in competent hands.
Doug and Joyce provided a three-day Conflict Resolution and IEP Facilitation training in our district that provided an excellent foundation for our IEP teams to build upon and improve their relationships with the IEP team members, improve skills needed for reaching consensus at the IEP meeting, running a better and more time efficient meeting and improving listening skills. The benefit from learning these skills will be very valuable to our district and we have already begun to see improvement in the IEP process even in a short amount of time."

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