What is Key2Ed's refund policy for something I bought from the website?

Any item ordered from the Key2Ed, Inc. website may be returned for a full purchase price refund when the following procedure is followed:

Does the purchase price refund include shipping costs?

No.  Your purchase price refund will include the price you paid for the returned item(s) and any sales tax (if applicable).

When will my refund appear on my credit card?

Your refund will be processed the first business day after the item(s) are delivered to Key2Ed's office.  It may take up to 5-7 business days for the refund to appear on your credit card account.